User Experience
The Customer Model of IA & Content Strategy: Interview
We’ve been crossing paths with content strategists and information architects more and more in our work to improve product content…
The Best of #ConveyUX
Care about UX? Passionate about content? Just want to help the user at every turn? Seattle is a great place…
Don’t Do This: the Big Image as Amazon A+ Content
Yes, it’s true. With a single mistake, you can alienate people with vision loss, mobile shoppers, your Amazon merchandiser, and…
Does Enhanced Content Matter in E-tailing’s Customer Experience Index?
When Lauren Freedman talks to online retailers about improving customer experience, she always brings up the importance of the product…
User Experience Lesson from Mad Men to Burrito Makers
I’ve started rewatching Mad Men. In “Babylon” (season 1, episode 6) this simple but brilliant bit of scriptwriting comes from Freddy Rumsen (emphasis…
Website Architecture Needs an Update
Google probably has endless tips on how to improve a website, but ReadWrite rightfully draws attention to Google’s focus on user…
The Digital Age Requires Companies to Broaden
UX Booth editor Marli Mesibov reached out to several of the speakers at the content strategist conference Confab next month….
Design for Mobile Commerce: Recap
Mobile devices have created new opportunities for retailers. This is not news. What is news these days is debate about…
Brian Casel: Content First, Layout Second
Brian Casel, a freelance web designer, is a strong proponent of responsive design. Responsive web design relies on media queries…
Sara Wachter-Boettcher: Future-Ready Product Pages
Sara Wachter-Boettcher has become a vocal advocate for “future-friendly content.” What’s that? It’s content that offers a fantastic user experience…
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